1997 – Present: Freelance Web & Ecommerce Developer

Ecommerce Development

Web Development

• Designed, constructed and implemented award-winning web sites since 1997.
• Basic search engine optimization skills.
• Third party software integration.
• Data migration.

Corporate Branding/Graphic Design

• Draw/design logos for various companies.

2004 - 2005: Grainger Industrial Supply: P/T Customer Service Rep

• Built and retained strong customer relationships.
• Assisted customers in the selection of products.
• Utilize computer systems to assist with pricing, availability and alternate product selection.
• Place orders and resolve pricing situations encountered during customer transactions using current sales policies.
• Worked effectively with others in a team based environment to accomplish company goals and to identify and resolve problems.

2001 - 2002: REP, Inc.: General Manager

• Managed daily operations of the leading pediatric rehab dealership in Northern Virginia.

1992 - 2000: REP, Inc.: Sales Rep/CRTS

• Inside and Outside Sales of DME, primarily wheelchairs and seating systems
• Demonstrated and sold various pieces of DME. (i.e., manual and power wheelchairs, home care beds, lift chairs, walkers, canes, crutches and bathroom equipment).
• Measured and specified adaptive seating components with manual and power mobility bases.
• Assembled custom equipment, and trained customers in care and use of equipment.
• Maintained admirable customer relationships by identifying problems and developing solutions.
• Implemented office automation with hardware, network and software.
• Customized HME software.
• Designed and implemented corporate web site.
• Assembled and repaired all types of DME, primarily power & manual wheelchair bases & adaptive seating systems
• LAN administrator.

1991 - 1992: Hamilton 's Sofa Gallery Sales/Customer Service.

• Managed top-notch customer service department for mid-high end furniture retailer.
• Sold merchandise through excellent presentation, professional demeanor, and unparalleled product knowledge.
• Built and retained strong customer relationships.
• Placed custom orders.
• Worked as a liaison between customers and manufacturers.
• Worked effectively with others in a team based environment.

1988 - 1991: BMI: New Homes Sales Manager

• Sold new homes in various developments in the DC Metro area.
• Responsible for meeting monthly sales quota.
• Worked as a liaison between purchasers and home builders.
• Wrote and presented contracts.
• Followed up with purchase through settlement and final punch out lists.
• Licensed Virginia Realtor.

1984 - 1988: Luria Development: Office Manager

• Managed daily operations for a land development company in the VA DC MD area.
• Sole office administrator for 4-6 developers.
• Handled all office communications and correspondence for 4-8 job sites simultaneously.
• Initiated office automation.
• Worked directly with funding sources on take-down schedules.
• Scheduled subcontractors. Paid subcontractors.
• Handled employee payroll and subsequent taxes and tax filings.

1983 - 1984: Sheridan-McMahon: Secretary

• Performed clerical duties for small real estate office.
• Initiated use of office's first word processing system.
• Answered phones.
• Typed correspondence.
• Assisted agents in identifying prospective clients.
• Previewed properties with agents.