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Ecommerce Development
- Work closely with marketing, merchandising and
IT teams, as well as external fulfillment house to
maintain the day-to-day operations of the online
store properties.
- Responsible for software migration and the creation,
development and testing of marketing scenarios, promotions,
and tests using e-commerce software, while staying
within a limited budget and time constraints.
- Deliver cost effective web projects for e-commerce
and marketing initiatives.
- Participate in all phases of production, including:
requirement definition, design, technical integration,
development, testing, implementation, and successful
ongoing production support.
- Responsible for design, development and implementation
of email campaigns and broadcasts.
- Accountable for building and retaining customer
base.
- Content management for ecommerce stores.
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Web Development
- Designed, constructed and implemented award-winning
web sites since 1997.
- Basic search engine optimization skills.
- Third party software integration.
- Data migration.
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Corporate Branding/Graphic Design
- Draw/design logos for various companies.
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2004 - 2005: Grainger
Industrial Supply: P/T Customer Service Rep
- Built and retained strong customer relationships.
- Assisted customers in the selection of products.
- Utilize computer systems to assist with pricing,
availability and alternate product selection.
- Place orders and resolve pricing situations encountered
during customer transactions using current sales policies.
- Worked effectively with others in a team based environment
to accomplish company goals and to identify and resolve
problems.
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2001 - 2002: REP,
Inc.: General Manager
- Managed daily operations of the leading pediatric
rehab dealership in Northern Virginia.
1992 - 2000: REP, Inc.:
Sales Rep/CRTS
- Demonstrated and sold various pieces of DME. (i.e.,
manual and power wheelchairs, home care beds, lift
chairs, walkers, canes, crutches and bathroom equipment).
- Measured and specified adaptive seating components
with manual and power mobility bases.
- Assembled custom equipment, and trained customers
in care and use of equipment.
- Maintained admirable customer relationships by identifying
problems and developing solutions.
- Implemented office automation with hardware, network
and software.
- Customized HME software.
- Designed and implemented corporate web site.
- Assembled and repaired all types of DME.
- LAN administrator.
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1991 - 1992: Hamilton 's
Sofa Gallery Sales/Customer Service.
- Managed top-notch customer service department for
mid-high end furniture retailer.
- Sold merchandise through excellent presentation,
professional demeanor, and unparalleled product knowledge.
- Built and retained strong customer relationships.
- Placed custom orders.
- Worked as a liaison between customers and manufacturers.
- Worked effectively with others in a team based environment.
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1988 - 1991: BMI:
New Homes Sales Manager
- Sold new homes in various developments in the DC
Metro area.
- Responsible for meeting monthly sales quota.
- Worked as a liaison between purchasers and home builders.
- Wrote and presented contracts.
- Followed up with purchase through settlement and
final punch out lists.
- Licensed Virginia Realtor.
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1984 - 1988: Luria
Development: Office Manager
- Managed daily operations for a land development company
in the VA DC MD area.
- Sole office administrator for 4-6 developers.
- Handled all office communications and correspondence
for 4-8 job sites simultaneously.
- Initiated office automation.
- Worked directly with funding sources on take-down
schedules.
- Scheduled subcontractors. Paid subcontractors.
- Handled employee payroll and subsequent taxes and
tax filings.
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1983 - 1984: Sheridan-McMahon: Secretary
- Performed clerical duties for small real estate
office.
- Initiated use of office's first word processing system.
- Answered phones.
- Typed correspondence.
- Assisted agents in identifying prospective clients.
- Previewed properties with agents.
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